Last updated September 16, 2026
Privacy Policy
This policy explains what information LXRD processes, why we process it, and the choices available to you.
Information we collect
We collect information you provide when creating an account, including your username, email address, authentication information, and optional profile details. If you use Discord sign-in, we receive the account information authorised by that provider.
We also process service usage information such as search counts, API requests, device and browser data, approximate network information, and security logs needed to operate and protect the platform.
How we use information
We use information to authenticate users, provide search and API features, administer plans, prevent abuse, support customers, improve performance, and comply with applicable legal obligations.
Investigation queries are processed to return requested results and to enforce usage limits. Do not submit queries unless you have a lawful and authorised purpose.
Payments and service providers
Payments may be processed by third-party providers such as NOWPayments. We do not store complete cryptocurrency wallet credentials or payment card details. Those providers process information under their own privacy terms.
We may use infrastructure, authentication, monitoring, and communication providers that process limited information on our behalf.
Retention and security
We retain account and operational information only for as long as needed for the purposes described here, including security, dispute resolution, and legal compliance. Retention periods vary by data category.
We use reasonable technical and organisational safeguards, but no online service can guarantee absolute security. Keep your credentials and API keys confidential.
Your choices
You may request access, correction, or deletion of eligible account information by contacting us. Some records may be retained where required for security, fraud prevention, legal obligations, or the establishment of legal claims.
Changes to this policy
We may update this policy as the service evolves. Material changes will be reflected by the updated date on this page. Continued use after an update means the revised policy applies.